It’s my responsibility to ensure that 100s of assessments are processed. What used to take 6 months now takes 3-4 weeks with greater store coverage, much less stress, and far greater accuracy and efficiency.
— Director, Global Retail Brand

Is it a good fit?

If you conduct store audits, franchisee audits, retail control checklists, or periodically evaluate your sites' internal controls and standard operating procedures, then this system was designed for you.

Our flexible features accommodate companies of all sizes, whether you are a regional or a worldwide brand, and whether you conduct store audits annually or every month.

Our methodology results in measurable, actionable information presented in convenient reports and charts for key decision makers, such as:

  • Field Operations
  • Store Management
  • Internal Audit
  • Loss Prevention
  • Global Compliance
  • Legal
  • Finance
  • Human Resources
  • Supply Chain Management


  • Easy-to-use interface for both auditors and non-auditors
  • 100% visibility globally
  • $0 IT Investment for infrastructure and no maintenance
  • Daily to-do list & alerts
  • Real-time status dashboards
  • Repeatable audit and sampling methodology
  • Test plan automation
  • Testing workflow with guidance
  • Evidence & document library
  • 1-click exception reporting
  • Embedded report tool to create personal or public reports
  • Top tier security for confidential data
  • Acclaimed Customer Service
  • Optional myCM Issue Management system add-on

And all our solutions include...

What's my ROI?

Our secure cloud model allows us to deliver all of this in an easy-to-use, cost-effective manner. In addition, before buying myCM, we encourage you to speak to our clients who have shared with us the following ROIs:

  • 100% coverage of all your stores
  • Up to 80% reduction in store audit administration time
  • Increased security over confidential store data
  • No IT infrastructure or maintenance investment
  • Pinpoint what's working or not with comparative analysis by store/region
  • 1/10th of the time required to run and analyze reports
  • Improved actionable information flow to key decision makers
  • Consistency of brand reliability and internal controls across all stores 

Our clients also reported that myCM's simple interface reduced audit-related stress on store managers, and improved operational accountability at both the store and regional levels; all while achieving their primary audit goal of driving a strong brand through repeatable, effective store procedures.

Buttress your brand reliability.

Contact us to learn more about our Retail Store Audit solution.